Marketing Assistant

Job Type: Full-time

Location: Remote

We are looking for a marketing assistant to join our team. Marketing assistant is responsible for assisting the marketing director in various management and analytical work. This work will be a critical factor for the smooth operation of the Marketing department and the attainment of its goals, as well as for the long-term growth of the company.

1. Responsible for processing customer inquiries on order and tracking logistics
2. Responsible for communication with customers and solving customer queries
3. Maintain a positive relationship with customers by supporting customer needs,  providing timely feedback, and follow-up on sales issues

1. Obtained a Bachelor's degree
2. 1 to 2 years of experience in e-commerce customer service is preferred
3. Fluent in both Chinese and Japanese
4. Excellent communication and problem-solving skills
5. Proficient in office software
6. Patient and detailed oriented
7. Work well under pressure and have a strong sense of responsibility
8. Work well both independently and in a team setting
9. Intention to work long-term and willingness to undergo company training

Apply now