Join Our Team

thatskyshop is where a group of passionate people who wish to collect and share the memories of Sky unite.

If you are a diligent learner, a keen observer, a creative mind, and a firm believer with warmth to the soul:

We want you!

Our mission is to encourage a pure and wholesome lifestyle in alignment with Sky's game philosophy through the creation of elegant and resonating merchandise that highlights positive emotional experiences.

Open Positions

We are looking for exceptional talent from all over the world who possess an affinity for our work and wish to make a meaningful contribution to our mission. Join us, and let's bring beautiful memories and friendships from Sky into the real world together.

Marketing Associate

Responsibilities

  1. Responsible for managing daily administrative tasks to ensure smooth operation of marketing team
  2. Responsible for document maintenance for marketing team
  3. Assist marketing director with organizing marketing team weekly meetings
  4. Coordinate and communicate with HR Department to complete recruitment for marketing team
  5. Responsible for marketing tasks during peak period and when needed, including but not limited to content creation, data analysis, market research, and new media operation
  6. Assist Community Manager with various marketing tasks during peak season

Qualifications

  1. A Bachelor's degree or higher in Marketing, Public Relations, Mass Media, Business Management or other related fields
  2. Minimum of 1+ year focused on cowriting in the E-commerce landscape
  3. A Sky player with deep understanding of the game
  4. Excellent proofreading, editing, and copywriting skills
  5. Fluent in English and Chinese; fluency in Japanese and Korean is a plus
  6. Able to do translation localization
  7. Ability to make keen analytical judgments and to solve complex problems
  8. Strong organizational skills; excellent verbal and writing communication skills
  9. Strong team management and task delegation skills
  10. Strong organizational and time management skills

Apply Now

Executive Assistant

Responsibilities

  1. Assist marketing director with managing and optimizing the team performance
  2. Assist marketing director with performance tracking to ensure the completion and submission of staff work
  3. Responsible for document maintenance for the marketing team
  4. Responsible for transcribing marketing team meeting records and maintaining meeting memos
  5. Execute assistant tasks arranged by marketing director
  6. Responsible for marketing tasks during peak period and when needed, including but not limited to content creation, data analysis, market research, and new media operation

Qualifications

  1. A Bachelor's degree or higher in Marketing, Public Relations, Mass Media, Business Management or other related fields
  2. One year of experience in public relations, marketing, general or executive assistance is preferred
  3. A Sky player with deep understanding of the game
  4. Fluent in Chinese and English; ability to converse in Japanese and/or Korean is preferred
  5. Ability to make keen analytical judgments and to solve complex problems
  6. Strong organizational skills; excellent verbal and writing communication skills
  7. Strong team management and task delegation skills
  8. Strong organizational and time management skills
  9. Strong work ethics and team spirit

Apply Now

Graphic Design Assistant

Responsibilities

  1. Responsible for the layout design of marketing emails, blog posts, and social media
  2. Responsible for designing website aesthetic and promotional materials
  3. Responsible for editing product images
  4. Produce and edit animated videos and product promotional videos
  5. Perform basic maintenance for the website

Qualifications

  1. A Bachelor's Degree or higher in Graphic Design, Product Design, Art or other relevant majors
  2. Fluent in Chinese and English; ability to converse in Japanese and/or Korean is preferred
  3. A Sky player with deep understanding of the game
  4. 1~2 years of experience in graphic design
  5. Proficient in Photoshop, Illustrator, Procreate, other graphic design and video editing software
  6. Solid art foundation skills, strong graphic design skills, and visual performance ability
  7. Keen color acumen and creative thinking ability
  8. Great teamwork and professional attitude
  9. Excellent communication skills and a strong sense of responsibility
  10. Attention to detail and deadline-oriented

Apply Now

Ecommerce Assistant

Role of Responsibility

  1. Responsible for daily operation and marketing of digital assets on ecommerce and other social platforms
  2. Assist with development and execution of product marketing campaign, including but not limited to product promotion, event planning, and content creation
  3. Responsible for communication and coordination with various departments to ensure effective teamwork
  4. Research and compile daily data report related to current product market
  5. Assist Ecommerce manager with other ecommerce-related work

Qualifications

  1. Bachelor's degree in marketing, business, advertisement, or management-related majors
  2. Familiar with Shopify and its language HTML and CSS
  3. Fluent in English and Chinese, the ability to converse in Japanese and/or Korean is preferred
  4. A Sky player with deep understanding of the game
  5. Proficient with Photoshop, Adobe Illustrator, Adobe After Effect, Adobe Premiere and other video editing applications
  6. Solid art foundation skills, strong graphic design skills, and visual performance ability
  7. Keen color acumen and creative thinking ability
  8. Great teamwork and professional attitude
  9. Excellent communication skills and a strong sense of responsibility
  10. Attention to detail and deadline-oriented

Apply Now

Ecommerce Manager

Role of Responsibility

  1. Oversee development of website, including but not limited to content construction, website layout and structure design
  2. Responsible for website daily maintenance and product updates
  3. Develop and execute promotion campaign to increase click rate, browsing, and conversion rate
  4. Coordinate with all relevant departments to collect and organize information required for website update
  5. Responsible for planning, developing, implementing and maintaining the overall company's email marketing strategy
  6. Responsible for managing and maintaining relevant documentations and digital assets

Qualifications

  1. Bachelor's degree or above in ecommerce, marketing, or other related majors
  2. Fluent in English and Chinese, the ability to converse in Japanese and/or Korean is preferred
  3. A Sky player with deep understanding of the game
  4. 1+ year of experience in ecommerce management and marketing
  5. Must be familiar with Shopify, Chinese ecommerce platforms
  6. Proficient in marketing tools and online promotion
  7. Excellent management skills
  8. Eagerness to learn and a strong sense of responsibility
  9. Strong communication and coordination skills

Apply Now

Production Assistant

Job type: Full-time

Location: Remote

Description:
The production assistant will assist the Production Director with communicating, planning, and managing production activities with various departments and the factory to meet manufacturing objectives in a timely manner. 

Responsibilities:
1. Responsible for communication between the design department and the production department, receipt, inspection, and confirmation of samples
2. Responsible for supervising the manufacturing process in the factory to ensure completion and quality
3. Responsible for analyzing production data
4. Supervise the implementation of the management system, management procedures, and management standards of the production department
5. Occasional Travel is required for factory sample signing

Qualifications:
1. Obtained an Associate's degree or higher
2. Fluent in Chinese; Ability to converse in English is preferred
3. Proficient design knowledge with keen color acumen
4. Ability to read and understand design drafts
5. Excellent critical thinking and organizational skills
6. Responsible and deadline-oriented
7. Experience with production order control and coordination is preferred
8. Proficient in office software

Apply now

English Editor

Job type: Part-time

Location: Remote

Description:
We are looking for an experienced English editor to join our team. The ideal candidate is creative, has excellent language expression skills, and can communicate our product ideas and company vision to fans with quality writing. 

Responsibilities:
1. Proofread and edit materials, including but not limited to website pages, social media posts, and other marketing content
2. Responsible for creative poem writing for products
3. Ensure all materials across platforms are culturally appropriate
4. Create, produce and manage high-quality social media content that will most appeal to and engage with the target audience

Qualifications:
1. English is native language; Bachelor's degree in English Literature, Communication, Journalism or other closely related fields
2. Minimum of 2+ years of experience as an editor with a portfolio of published work
3. Excellent proofreading, editing, and copywriting skills
4. Strong data analysis, information gathering, and integration skills
5. Solid creative writing skills excellent written and verbal communication skills"
6. Ability to produce quality content on time
7. Active and creative thinker
8. Attention to detail and a strong sense of responsibility
9. Work well both independently and in a team setting

Apply now

Japanese/Chinese Customer Service Representative

Job Type: Full-time

Location: Remote

Description:
We are looking for a Japanese/Chinese customer service representative to join our team. Customer service representative serves a vital function in our company, ensuring that our customer's needs are promptly met - answering incoming emails and placing and processing customer purchase orders.

Responsibilities:
1. Responsible for processing customer inquiries on order and tracking logistics
2. Responsible for communication with customers and solving customer queries
3. Maintain a positive relationship with customers by supporting customer needs, providing timely feedback, and follow-up on sales issues

Qualifications:
1. Obtained a Bachelor's degree
2. 1 to 2 years of experience in e-commerce customer service is preferred
3. Fluent in both Chinese and Japanese
4. Excellent communication and problem solving skills
5. Proficient in office softwares
6. Patient and detailed oriented
7. Work well under pressure and have a strong sense of responsibility
8. Work well both independently and in a team setting
9. Intention to work long-term and willingness to undergo company training

Apply now

English/Chinese Customer Service Representative

Job Type: Full-time

Location: Remote

Description:
We are looking for an English/Chinese customer service representative to join our team. Customer service representative serves a vital function in our company, ensuring that our customer's needs are promptly met - answering incoming emails and placing and processing customer purchase orders.

Responsibilities:
1. Responsible for processing customer inquiries on order and tracking logistics
2. Responsible for communication with customers and solving customer queries
3. Maintain a positive relationship with customers by supporting customer needs, providing timely feedback, and follow-up on sales issues
Qualifications:
1. Obtained a Bachelor's degree
2. 1 to 2 years of experience in e-commerce customer service is preferred
3. Fluent in both Chinese and English
4. Excellent communication and problem-solving skills
5. Proficient in office software
6. Patient and detailed oriented
7. Work well under pressure and have a strong sense of responsibility
8. Work well both independently and in a team setting
9. Intention to work long-term and willingness to undergo company training

Apply now