STAR Features are a fun addition to some of our merchandise. You can find it in the shape of a STAR! It utilizes NFC technology that strengthens Sky Children's connection between the online and offline experience. Each STAR comes with a unique feature based on the item’s design, which can be scanned with your compatible devices to activate fun in-game features.

Similar in function to STAR, STAR Protector is also a chip developed based on NFC technology. Due to their unique qualities, we have added them to certain products to help test the authenticity of the products, in addition to the holographic laser stickers included on each of the packaging. By scanning the STAR Protector in Sky, the game can tell you if the plush toy is official and genuine based on the information from the chip.

We will announce initial details and previews of upcoming STAR features on thatskyshop’s website and social media accounts. Please bear in mind that these initial details and previews are in-progress peeks. The final features are subject to change.

STAR features are compatible with iPhone 7 or later, but most optimal with iPhone 8 or later iPhone models and require iOS 13 or higher software versions. Currently, there are no iPads that support NFC. STAR features are also compatible with most Android NFC enabled devices. Due to the huge variety of Android devices on the market, we recommend testing the sensitivity of your device’s NFC scanner before buying NFC embedded products. Unfortunately, we cannot provide a full list of compatible devices. STAR products with a high proportion of brass will require NFC sensors with higher sensitivity and a closer contact compared to daily NFC uses like plastic transportation cards. STAR pins with needles might be more optimal with devices that have NFC sensors at the top of the phone. Alternatively, you can scan the STAR on a compatible device, then continue playing on another device like an iPad if both devices are logged into the same Sky account.

Please visit our "How to scan STAR" page.

“Stack Error”/“Tag Connection Lost” is a common issue due to the low sensitivity of the NFC scanner, short/unstable scans, or wrong movement/scan gestures. STAR products with a high proportion of brass will require NFC sensors with higher sensitivity and a closer contact compared to daily NFC uses like plastic transportation cards. The sensitivity of the NFC scanner on early compatible models, refurbished devices, or counterfeit devices may be unstable or defective. Multiple trials may be needed for a successful scan. It is recommended to try on a different or newer NFC-compatible device if the issue occurs repeatedly.

An unlimited number of times! STAR features are designed with a single duration combined with a cooldown to allow multiple uses.

Infinite amount. However, there is an exception for paired pins, including the You and I Pins and Soulmate in Sky Pins. You will need to finish linking the first pin to a friend before binding a second pin of the same kind.

Yes, with limitations. Players can only bind one type of the You and I Pins, i.e., if the player first bound a "You" pin, the player can only bind "You" pins in the future. You would also need to finish linking the first pair before binding a new "You" or "I" Pin. The same applies to the Soulmates in Sky Pins.

Yes! Players will need to finish linking the first pair before moving on to the second pair. The same applies to the Soulmates in Sky Pins.

No, STAR currently cannot unbind/rebind with Sky accounts. Friendly reminder that when you activate STAR for the first time, please confirm if you would like to permanently bind this STAR product to your Sky account. The binding would grant you exclusive access to this STAR product. STAR cannot transfer it to another account after the initial binding is finalized.

Unfortunately, two pins of the same kind share the same cooldown time in-game. You are welcome to bind multiple pins of the same type to your account; however, you won't be able to use them until the cooldown time has elapsed.

Yes. You can always unlink your linked friend(s) in-game. Please note you will need to link the unlinked pin(s) again to a friend(s) before binding a new pin of the same kind. For more information on binding paired pins, please take a look at "Can I bind multiple You and I Pins to my account?".

Yes. The other player(s) would need to bind and unlink the You and I Pin opposite to yours on their Sky account to pair with you, i.e., if you own an "I" Pin, the other player would need to bind and then unlink the "You" Pin to be able to pair with you. The same applies to the Soulmates in Sky Pins.

Most STAR products can bind with one Sky account on the Global Server, one Sky account on the Mainland China Server, and one Sky account on the Beta Server. Server support arrives at different times and server updates are needed for every new STAR feature update.

Yes. However, it may take longer for the Mainland China server to update and fully support the new STAR features we are currently releasing. Please refer to Sky光·遇's official game updates for the latest updates.

STAR features and details are subject to change. Certain STAR features are disabled in particular areas where similar actions are disabled. i.e., the STAR Teleportation feature is disabled in areas where teleportation is unavailable.